Returns & Exchanges

At The Butterfly, we want your home to feel perfect, which is why we offer a 30-day return window on all eligible decor and furnishings. If a piece doesn't fit your space as imagined, our seamless return process ensures your satisfaction is never compromised.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.